Faye, a medical travel insurance company, has been an ongoing air in many states. According to Faye, the company commends itself for the full digital experience it offers to its users. It has truly made itself standout in the crowd, where buying policy, submitting claims and receiving payouts is just a click away.
The insurance company was founded by the two established entrepreneurs and passionate travelers Elad Schaffer (CEO) and Daniel Green (CTO) in 2019. It is headquartered in Newark, Delaware with a total of 81 employees.
Faye presents a novel approach on travel insurance. The web-exclusive provider has been an award winning company, providing its users with customizable insurance plans with multiple additions that will be discussed further in the article. So lets delve further into the article to take an insight on the Faye’s medical travel insurance plans.
Coverage Offered by Faye Travel Insurance
International Plan
Trip cancellation
- Can cover upto 100% of non-refundable costs. Trip cancellation reasons may include.
- Medical complications and death
- Natural disasters and trasportation issues
- Crime and financial defaults
- Work and service obligations
- Terrorism and travel alerts
Trip delay
- Payment up to $300 per day with a maximum of $4,600 for delays greater than 6 hours.
- Covers reasons like flight delay or passport theft.
Trip interruption
- Covers up to 150% of non-refundable travel expenses including additional transportation costs. Applies to unforeseen changes to travel duration due to events such as contracting COVID-19.
Trip inconvenience and snafus
- Offers $200 per event, with a maximum of $600 per trip.
- Includes coverage for eligible flight delays, cancellations, security delays, or late hotel arrivals.
Missed connections
- Provides up to $200 for delays of 6 hours or more, plus an additional $100.
- Covers up to $200 if you miss trip departure due to flight delays, cancellations, mechanical problems, or a 3-hour delay due to severe weather.
Pre-existing medical conditions
- Coverage for pre-existing conditions is available for trip cancellations and interruptions, as long as the plan is purchased within 14 days of making your initial deposit and you are deemed fit to travel at the time of purchase.
Non-medical emergency evacuation
- Covers up to $100,000 to protect against dangerous situations caused by covered events, including natural disasters or political unrest.
Add-On Coverage Options
Adventure and Extreme Sports
Faye offers coverage of up to $250k for international trips and $50k for domestic trips, for accidents and illness caused by sports such as bungee jumping, motocross or free diving. Insurance will ensure that you are protected by covering medical and transportation expenses in case of injury.
Pet Care
For pet care, you can get up to $2.5k in veterinary expenses and $250 for cannelling. It will also cover veterinary costs for your pet as well as kenneling costs if you return home later than planned.
Rental Car Care
Receive up to $50,000 in protection for accidental damage to your rental vehicle, including incidents such as collisions, vandalism, natural disasters, or theft.
Vacation Rental Damage Protection
In case of accidental damage to the property or its furniture during your stay, you can get coverage up to $3k.
Cancel for any reason (CFAR)
Get a refund of up to 75% of the cost of a non-refundable trip. This option is only available if you purchase CFAR coverage within 14 days of your initial deposit and canceling at least 48 hours before departure.
Exclusions and Limitations
- Expensive compared to other competitors.
- Offers only 1 plan.
- Not all benefits are available in all states.
- Does not cover foreseeable or anticipated events.
- Alcohol or drug related expenses
- Mental health problems, unless hospitalization is necessary.
- Self-harm or suicide.
- Acts of war and conflict
- The activities are considered illegal.
- Flying an aircraft or being part of an aircraft crew
- High-risk activities performed for compensation
Destinations Not Covered by Faye
- Afghanistan
- North Korea
- Cuba
- Iraq
- Iran
- Syria
- Russia
- Ukraine
- Israel
For what type of people is Faye for?
Faye is for those on a tight budget. It is ideal for those looking for affordable options to travel without compromising on essential features and add-ons. Faye’s policies start at a minimum of $4.64 per day for 14-day domestic travel and $5.16 per day for 14-day international travel. With its app, the policy can be handled in the palm of your hand instead of having to interact with an agent in person.
Claims Process
Step 1 – Filing a Claim
- Open the Faye App on your device
- Tap on Get Help tab in the app, then click on Claim Questions
- Select the option of File a new claim
- Pick the issue for which your filing a claim like health issues etc.
- Enter details of trip like date, destination and describe the reason for claim
- Attach any documents required like receipts, medical reports, and police reports if applicable, along with hotel reservation and flight tickets.
- Once you have filled the details and uploaded the documents, submit claim through the app.
Alternative Method
If you do not have Faye app, you can email the claim at claims@withfaye.com. Include the exact details mentioned above and the documents in an attachment.
Claims are processed promptly within a few days.
Does Faye offer 24/7 assisstance?
Yes, all Faye travel insurance plans offer 24/7 travel assistance. It includes medical referrals, emergency assistance, and general travel assistance.. You can get help anytime, even on holidays and weekends. Get in touch via the Faye app on iOS or Android, by phone, or via WhatsApp. You can also email support@withfaye.com.
In a medical emergency
- In the US – (833) 240-7056.
- Outside the US – (804) 482-2122.
Which Faye travel insurance plan is right for me
Faye offers a single base plan but lets you add different options based on your itinerary. Here’s how to choose:
- If your plans are uncertain: It may be useful to include a cancellation for any reason (CFAR) option. It lets you get up to 75% of your money back if you cancel at least 48 hours before your trip.
- If you have pets: Faye offers pet coverage, which many travel insurance plans don’t. This add-on can help with vet bills and other pet-related issues if your trip is delayed.
- If you want to customize everything: Faye’s basic plan is flexible, allowing you to tailor coverage to your needs. Although it may be more expensive, it provides complete protection.
Before you buy, check your travel credit card. Many offer free travel insurance with benefits like trip cancellation coverage and rental car insurance.
How to Get the Most Out of Your Travel Rewards
Choose a travel credit card that matches your preferences. Here are some of the top travel cards for 2024
- Chase Sapphire Preferred® Card – Ideal for flexibility and substantial bonuses
- Bank of America® Travel Rewards Credit Card – Perfect for those who want no annual fee
- Capital One Venture Rewards Credit Card – Great for flat-rate travel rewards
- Chase Sapphire Reserve® – Offers exceptional bonus rewards and premium perks
- The Platinum Card® from American Express – Best for luxurious benefits
- Ink Business Preferred® Credit Card – Tailored for business travelers
Faye Emergency Medical and Evacuation Insurance
Travel medical insurance is essential for international trips because your U.S. health insurance may not cover you abroad. This insurance helps cover hospital and doctor expenses, lab tests, medications and X-rays if you fall ill or sustain an injury during your trip.
Medical evacuation insurance is also important. If you need to be airlifted for proper medical care, this insurance will help pay for those costs. Along with that, it also offers coverage for non-medical evacuations. When you purchase a policy, Faye will suggest one of its four travel medical packages based on the details of your trip.
| Coverage Type | Medical Bundle 1A | Medical Bundle 1B | Medical Bundle 1C | Medical Bundle 1D |
| Emergency travel medical insurance | $50,000 | $250,000 | $50,000 | $250,000 |
| Emergency medical evacuation | $500,000 | $500,000 | $500,000 | $500,000 |
| Political, security, and natural disaster evacuation | $100,000 | $100,000 | $100,000 | $100,000 |
| Adventure sportsand activities coverage | No | No | Yes | Yes |
Faye Baggage Insurance
Faye’s basic plan offers up to $2,000 in luggage insurance. This protection compensates you for the reduced value of your bags if they are misplaced, harmed, or taken, though you typically need to submit a request with your carrier first.
Additionally, a standard travel insurance plan includes luggage delay coverage. If your bags are postponed by 12 hours or more, you can claim up to $300 for necessary personal belongings bought while you wait for your bags to reach you.
Faye Travel Insurance Reviews
Bottom Lines
While many travel coverage companies offer various plans with varied advantages and protection limits to match different financial plans and requirements, Faye customizes a coverage plan with protection limits according to the trip information you provide, simplifying the process.
Faye is perfect for travelers seeking comprehensive additional features, strong cancellation protection, and perks that ease the inconvenience of travel delays alone.